Tuning and repairs are carried out in house in our modern purpose built workshop.
When an instrument is sent to us for repair an evaluation will be carried out.
A quotation for the works will then be sent by email or fax. Once we have received confirmation from the customer to carry out repairs as per quote a job number will be issued. Job numbers are issued strictly on first come first repaired basis.
The last completed job number will be posted on our website on a daily basis, excluding Saturday, Sunday and Monday.
The customer will be contacted on completion of work and once full payment is received the instrument will be despatched by post / courier as previously agreed.
Should there be need for further works your instrument will be prioritised and move to the front of the jobs queue.
Tuning of Button and Piano Accordions follow the same procedure as described above.
We carry out all our tasks with integrity and care and you can rest assured that your instrument will be respected whilst in our care; this is my personal guarantee to you our valued customer.
|Now working on Job Number 000123|